Next generation video consultation at your fingertips

See a doctor in minutes. Anytime, anywhere.

Next generation video consultation at your fingertips 

See a doctor in minutes.

Supporting our community – See the doctor immediately with Video Consultation

Supporting our community – See the doctor immediately with Video Consultation at $0

As the COVID-19 outbreak evolves, our mission to bringing healthcare home to you has never been stronger. We don’t want the cost of seeing a doctor or fear of going to a clinic, to be a barrier to anyone seeking care.

Hence, our doctors have committed to provide medical consultation via video consultation on our EUDA app
, to all in Singapore.*

How to redeem: Click on ‘Video Consultation’ and register. Just before you see the doctor, enter ‘SGUNITED’

*This benefit is open to everyone in Singapore from 7 April 2020 to 1 June 2020 2359H. If you suspect you have COVID-19 symptoms, talk to our doctor. Our care team will assist to coordinate the next steps including arranging for an ambulance to NCID if you are a suspected case.

So how does it work?

ENTER ‘SGUNITED’ BEFORE CHECKOUT FOR COMPLIMENTARY CONSULTATION

1. Download and Register

Download the myEUDA app for free on the App Store or Google Play. Sign up using your email or sign in using Google. Fill in basic information about yourself.

2. Navigate easily

Immediately go for a video consultation, view your e-wallet or search for clinics nearby. Look for all your medical needs effortlessly. Fret not if your medical wallet is empty, you can pay by credit card.

Note: Hit ‘Video Consultation’ to see a doctor and get consulted on your symptoms. The ‘SGUNITED’ code only works after you register your visit with us.

3. Tell us what’s wrong

Before seeing the doctor, tell us what your symptoms. This allows our nurse to quickly assess your medical needs and determine whether you need urgent attention.

4. Use ‘SGUNITED’ for teleconsultation with our doctor

To ensure that everyone in Singapore gets the care they need now, we are committed to provide teleconsultation.

5. See the doctor and quickly settle your medical worries

Speak to our in-house doctor about your symptoms. Upon check out, confirm your delivery address and medication. If prescribed, medication can be delivered to your door at your preferred time slot and your documents emailed to you instantly. 

If you display symptoms of Covid-19, our care team will assist to coordinate next steps including calling for an ambulance and transport from home.

So how does it work?

ENTER ‘SGUNITED’ BEFORE CHECKOUT FOR FREE CONSULTATION

1. Register

Sign up using your email or sign in using Google. Fill in basic information about yourself.

2. Navigate easily

Immediately go for a video consultation, view your e-wallet or search for clinics nearby. Look for all your medical needs effortlessly. Fret not if your medical wallet is empty, you can pay by credit card. 

Note: Hit ‘Video Consultation’ to see a doctor and get consulted on your symptoms. The ‘SGUNITED’ code only works after you register your visit with us.

3. Tell us what’s wrong

Before seeing the doctor, tell us what your symptoms. This allows our nurse to quickly assess your medical needs and determine whether you need urgent attention.

4. Use ‘SGUNITED’ for $0 teleconsultation with our doctor

To ensure that everyone in Singapore gets the care they need now, we are committed to provide teleconsultation.

5. See the doctor quickly and settle your medical worries

Speak to our in-house doctor about your symptoms. Upon check out, confirm delivery address and medication. If prescribed, medication can be delivered to your door at your preferred time slot, and your documents emailed to you instantly.

If you display symptoms of Covid-19, our care team will assist to coordinate next steps including calling for an ambulance and transport from home.

Care and support you can count on.

We are fully registered with the Singapore Medical Council, giving you access to certified doctors, licensed nurses and best-in-class specialists. Get a diagnosis, new prescription, or a refill-in in as little as just 10 minutes. Book a follow up visit if needed.

Some common issues we can treat through the app:

  • Cold and flus
  • Headaches 
  • Sore throat
  • Allergies 
  • Constipation/Diarrhea
  • Eye issues
  • Skin irritation & rashes
  • Skin conditions
  • Minor cuts and injuries
  • Nausea and Vomiting
  • Sinus infection
  • Urinary tract infection
  • Contraceptive requirements 

Care and support you can count on

We are fully registered with the Singapore Medical Council, committed to delivering the best medical care to you. Get a diagnosis, new prescription, or a refill-in in as little as just 10 minutes. Book a follow up visit if needed.

Some common issues we can treat through the app:

  • Cold and flus
  • Headaches 
  • Sore throat
  • Allergies 
  • Constipation/Diarrhea
  • Eye issues
  • Skin irritation & rashes
  • Skin conditions
  • Minor cuts and injuries
  • Nausea and Vomiting
  • Sinus infection
  • Urinary tract infection
  • Contraceptive requirements 

Enjoy great care with less hassle.

Download the app today. 

Never have to wait at the clinic again. Get medication delivered within the day.

Enjoy great care with less hassle. Download the app today. 

Never have to wait at the clinic again. Get medication delivered within the day.

Frequently Asked Questions

Frequently Asked Questions

Can doctors on myEUDA issue medical certificates?

Yes, doctors can issue medical certificates after assessment. After which, the medical certificate will be emailed to your registered myEUDA account. If you have not received your medical certificate, please do not hesitate to contact our customer hotline.

How does a video consultation work?

Register with myEUDA and provide your personal information. Once complete, you will be asked to fill in a pre-consultation survey which includes questions about your symptoms and health history (it will help your doctor treat or advise you better)

Before the start of the video consultation, please have your NRIC or passport ready to verify your identity.

At the start of your video consultation, our nurse triage will verify your name and NRIC/FIN/passport number which you would have provided on registration. He or she will review your condition and decide if there is a need for a physical examination. If there is, you will be directed to the nearest partner clinic.

If you’re suitable for video consultation, you will be directed to a doctor who will evaluate your symptoms/medical conditions and proceed to provide you with diagnosis, prescription, medical referral letter and/or medical certificate as appropriate. 

During the video consultation, you may share your health condition and seek medical advice from our doctor. Be assured that you will only be consulting doctors who are licensed to practise medicine in Singapore.

Please note that we will not cater to patients with serious medical conditions and emergency situations over video consultation.

How can I be tested for COVID-19/Coronavirus over video consultation?

You can consult a doctor on our platform for medical advice if you are experiencing symptoms such as fever, coughing and fatigue. COVID-19 infection can only be confirmed through a swab test. If the doctor suspects an infection and orders for a test, the KRH Care Team will assist to coordinate the next steps, including calling for an ambulance to transport you from where you are to the National Centre for Infectious Diseases (NCID) to get tested.


What kind of conditions are unsuitable for video consultation via myEUDA app?

In general, the below symptoms are some conditions that are not considered appropriate for online consultations:

  • Breathlessness
  • Acute or severe chest pain
  • Actively bleeding or deep wounds or lacerations
  • Psychosis or delusions
  • Suicidal thoughts
  • Persistent vomiting
  • Severe abdominal pain
  • Inability to control bowel movements or urination
  • Severe headache or giddiness
  • Sudden onset numbness, weakness or slurred speech
  • Fainting spells, presyncope, or syncope
  • Injuries with suspected fractures or dislocations presenting as severe pain, open wounds, deformity, severe bruising or swelling, loss of sensation and limb weakness
  • Sudden loss of vision

This list is not exhaustive. myEUDA app’s services only address non-emergent medical issues and should not be used in the case of a healthcare emergency. In such cases, please go to the Accident & Emergency department of the nearest hospital or call 995 immediately.

About Us

Press

FAQ

Contact Us

Kent Ridge Health © 2020. All rights reserved

Privacy Policy

Terms of Use

Bitnami